2026 Benchmarks

Community & Nonprofit: Is Your Rating Keeping Up?

The median community & nonprofit business scores 4.5. See how you compare — and what to do about it.

4.5
Median Rating
4.5
Average Rating
4.6
75th Percentile
3.2 – 4.9
Rating Range
60
Businesses Analyzed

Where does your community & nonprofit business fall?

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Community & Nonprofit Rating Trends

Trend Analysis

Ratings have remained stable since 2025-07-12.

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Key Community & Nonprofit Insights

With a median rating of 4.5, this industry shows strong customer satisfaction. The range between minimum (3.2) and maximum (4.9) ratings indicates relatively consistent service quality across businesses.

In the Community & Nonprofit category, the median rating is 4.5, closely aligning with the average of 4.47, while the 75th percentile indicates strong performance at 4.6, reflecting a narrow rating spread.

What a Community & Nonprofit Report Reveals

These are the insights our AI uncovers from your reviews.

Hidden Complaints

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Sentiment Trends

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Action Plan

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The median community & nonprofit rating is 4.5. Whether you're above or below it, there are patterns in your reviews you can't see by scrolling. Our AI finds them in 5 minutes.

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About Community & Nonprofit Benchmarks

Organizations serving community needs and social causes.

Includes: Community centers, nonprofit organizations, charities, food banks, social services, youth organizations

Data from 60 businesses · Updated April 30, 2026