Transportation: Is Your Rating Keeping Up?
The median transportation business scores 4.8. See how you compare — and what to do about it.
Where does your transportation business fall?
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Transportation Rating Trends
Trend Analysis
Ratings have remained stable since 2025-07-12.
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With a median rating of 4.75, this industry maintains exceptionally high customer satisfaction. The range between minimum (1.9) and maximum (5.0) ratings reveals significant variability in customer experiences across businesses.
In the Transportation category, the median rating of 4.75 exceeds the average of 4.38, with a notable spread showing the 75th percentile at 4.9, indicating high performance variability.
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The median transportation rating is 4.8. Whether you're above or below it, there are patterns in your reviews you can't see by scrolling. Our AI finds them in 5 minutes.
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About Transportation Benchmarks
Services for moving people and goods.
Includes: Taxi services, limousine services, shuttle services, rideshare drivers, airport transportation, medical transport
Data from 60 businesses · Updated April 30, 2026