2026 Benchmarks

Transportation: Is Your Rating Keeping Up?

The median transportation business scores 4.8. See how you compare — and what to do about it.

4.8
Median Rating
4.4
Average Rating
4.9
75th Percentile
1.9 – 5.0
Rating Range
60
Businesses Analyzed

Where does your transportation business fall?

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Transportation Rating Trends

Trend Analysis

Ratings have remained stable since 2025-07-12.

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Key Transportation Insights

With a median rating of 4.75, this industry maintains exceptionally high customer satisfaction. The range between minimum (1.9) and maximum (5.0) ratings reveals significant variability in customer experiences across businesses.

In the Transportation category, the median rating of 4.75 exceeds the average of 4.38, with a notable spread showing the 75th percentile at 4.9, indicating high performance variability.

What a Transportation Report Reveals

These are the insights our AI uncovers from your reviews.

Hidden Complaints

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Sentiment Trends

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Action Plan

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Stop Guessing. Start Fixing.

The median transportation rating is 4.8. Whether you're above or below it, there are patterns in your reviews you can't see by scrolling. Our AI finds them in 5 minutes.

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About Transportation Benchmarks

Services for moving people and goods.

Includes: Taxi services, limousine services, shuttle services, rideshare drivers, airport transportation, medical transport

Data from 60 businesses · Updated April 30, 2026