2026 Benchmarks

B2B & Professional Services: Is Your Rating Keeping Up?

The median b2b & professional services business scores 4.9. See how you compare — and what to do about it.

4.9
Median Rating
4.7
Average Rating
5.0
75th Percentile
1.5 – 5.0
Rating Range
60
Businesses Analyzed

Where does your b2b & professional services business fall?

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B2B & Professional Services Rating Trends

Trend Analysis

Ratings have remained stable since 2025-07-12.

Know the trend. Now find the cause. Our AI reads every review and identifies the specific complaints and praise driving your b2b & professional services rating.

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Key B2B & Professional Services Insights

With a median rating of 4.9, this industry maintains exceptionally high customer satisfaction. The range between minimum (1.5) and maximum (5.0) ratings reveals significant variability in customer experiences across businesses.

In the B2B & Professional Services sector, the median rating is notably high at 4.9, with 75th percentile ratings at 5.0, indicating strong performance and minimal spread among top-rated businesses.

What a B2B & Professional Services Report Reveals

These are the insights our AI uncovers from your reviews.

Hidden Complaints

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Sentiment Trends

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Action Plan

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The median b2b & professional services rating is 4.9. Whether you're above or below it, there are patterns in your reviews you can't see by scrolling. Our AI finds them in 5 minutes.

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About B2B & Professional Services Benchmarks

Business-to-business, technology, and professional consulting services.

Includes: Consulting firms, marketing agencies, IT services, internet service providers (ISPs), telecom companies, web hosting, cloud services, printing services, staffing agencies, web design

Data from 60 businesses · Updated July 30, 2026