B2B & Professional Services: Is Your Rating Keeping Up?
The median b2b & professional services business scores 4.9. See how you compare — and what to do about it.
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B2B & Professional Services Rating Trends
Trend Analysis
Ratings have remained stable since 2025-07-12.
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With a median rating of 4.9, this industry maintains exceptionally high customer satisfaction. The range between minimum (1.1) and maximum (5.0) ratings reveals significant variability in customer experiences across businesses.
In the B2B & Professional Services category, with 60 businesses surveyed, the median rating of 4.9 indicates strong performance, while the spread from 1.1 to 5.0 highlights significant variability.
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About B2B & Professional Services Benchmarks
Business-to-business, technology, and professional consulting services.
Includes: Consulting firms, marketing agencies, IT services, internet service providers (ISPs), telecom companies, web hosting, cloud services, printing services, staffing agencies, web design
Data from 60 businesses · Updated April 30, 2026