Home Services: Is Your Rating Keeping Up?
The median home services business scores 4.8. See how you compare — and what to do about it.
Where does your home services business fall?
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Home Services Rating Trends
Trend Analysis
Ratings have declined by 0.10 points since 2025-07-12.
Know the trend. Now find the cause. Our AI reads every review and identifies the specific complaints and praise driving your home services rating.
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With a median rating of 4.8, this industry maintains exceptionally high customer satisfaction. The range between minimum (3.6) and maximum (5.0) ratings indicates relatively consistent service quality across businesses.
In the Home Services category, the ratings are consistently high with a median and average of 4.8, while the 75th percentile reaches 4.9, indicating minimal spread among top-performing businesses.
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The median home services rating is 4.8. Whether you're above or below it, there are patterns in your reviews you can't see by scrolling. Our AI finds them in 5 minutes.
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About Home Services Benchmarks
Professional services for home maintenance, repair, and improvement.
Includes: Plumbers, electricians, HVAC contractors, handyman services, home repair companies, appliance repair, pest control services
Data from 60 businesses · Updated July 30, 2026