Hospitality & Travel: Is Your Rating Keeping Up?
The median hospitality & travel business scores 4.0. See how you compare — and what to do about it.
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Hospitality & Travel Rating Trends
Trend Analysis
Ratings have declined by 0.20 points since 2025-07-12.
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With a median rating of 4.05, this industry has moderate customer satisfaction with room for improvement. The range between minimum (2.2) and maximum (5.0) ratings shows moderate variability in service quality across businesses.
In the Hospitality & Travel sector, with 180 businesses, the median rating is 4.05, slightly higher than the average of 4.01, indicating consistent quality; however, a notable spread exists from 2.2 to 5.0.
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About Hospitality & Travel Benchmarks
Accommodation and travel-related services.
Includes: Hotels, motels, bed and breakfasts, travel agencies, resorts, vacation rentals, hostels
Data from 180 businesses · Updated April 30, 2026